Privacy Notice
GENERAL INFORMATION
Buffet Crampon SAS, headquartered in Mantes-la-Ville, France, has created this Privacy Notice to apply to all users and clients of the ClariMate website, and all mobile applications and digital assets related to ClariMate offered by us (collectively, our “Services”). Buffet Crampon US is a subsidiary of Buffet Crampon SAS. This Privacy Notice describes the types of information we collect, how we use it, and your rights concerning your Personal Information (defined below).
CONSENT
This Privacy Notice is integrated into our Terms & Conditions of Use (“Terms & Conditions”). By using our Services and providing us with Personal Information, you agree to the practices described in this Privacy Notice and to the updates posted here from time to time. If you withdraw consent, you agree that despite withdrawal, Buffet Crampon may continue to use your Personal Information previously provided to use to the extent that we are legally or contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have to us. You also understand that by withdrawing your consent, we may no longer be able to provide you with Services previously available with consent.
If you consented to receiving email communications from Buffet Crampon, you will continue to do so unless you unsubscribe. You may choose to opt out or unsubscribe from receiving future marketing email messages from us. Each marketing email sent from us contains a link with instructions on how to remove yourself from our email list.
INFORMATION COLLECTION
In this Privacy Notice, when we use the term “Personal Information,” we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to a consumer, directly or indirectly, as defined under applicable laws and regulations. Personal Information does not include information that is not covered by applicable privacy laws, including that which cannot be reasonably linked to a consumer (e.g., de-identified or aggregated data) or publicly available information.
We may collect the following types of Personal Information about you which are described in more detail below:
(1) Personal Information you provide to us, which may include your name, address, telephone, email address, musical interests, user type, school attended;
(2) Personal Information we may automatically collect; and
(3) Personal Information we may receive from third parties.
All the information listed above is detailed below and referred to as “Personal Information.”
In using our Services, you may provide us with Personal Information, including, without limitation, the list below. You may provide us with this Personal Information when you interact with our app or website or submit or provide other documentation and information to us.
You are responsible for ensuring the accuracy of the Personal Information you submit to us. Submitting inaccurate Personal Information or failing to maintain the accuracy of Personal Information that changes (for example, a change of email address) may disrupt your ability to use our Services, may affect the information you receive from us, and may impact our ability to contact you. You can update your Personal Information at any time by logging into and visiting your user account page or Contact Us at clarimate-usa@buffetcrampon.com.
Our Services may automatically collect certain Personal Information. We may collect Personal Information automatically through your use of our Services, including the website, such as through the use of cookies, or through security monitoring and recording at our offices and facilities, on phone calls, and through third parties. We use this information to help us design our Services to better suit our users’ needs and for other business purposes as described in this Privacy Notice.
· System and Device Information
· We may collect information about the computer, tablet, smartphone, or other electronic device you use to connect to our Services.
· Every computer on the Internet has a unique address called an Internet Protocol Address (“IP” Address). An IP Address is just like a telephone number in that it is a long string of numbers. IP Addresses are automatically assigned to all Internet users by their Internet Service Providers (“ISP”). However, since it would be difficult to remember everyone’s IP Address, the Internet allows you to type in an easy to remember name, i.e., a domain name or email address which corresponds to the IP Address. When you use the Internet, your IP Address, as well as other information is automatically logged by web servers.
· Along with your IP Address, we may collect browser type and language; operating system; platform type; device type; software and hardware attributes; unique device, advertising, and app identifiers.
· Internet or other electronic network activity information, including browser and app logs, content you view or engage with, and app, browser, and device information.
· Domain server from which you are using our Services.
· Type of computer, web browsers, software, search engine used, operating system, or platform you use.
· Mobile device information, including the type of device you use, operating system version, your device’s telephone number (if it has one), the device identifier (or “UDID”). This also includes behavior, use, and aggregated usage, performance data, and from where the application was downloaded.
· Location information related to the IP address of devices used to access the Services, type of browser software, operating system, or mobile device in use, associated region or location data, Internet domain and service provider used, and referring/exit pages from which you linked to our Services.
· Date and Time
· Date and time of your visit or use of our Services.
· Activity
· Data identifying the website pages you visited prior to and after visiting our website or use of our Services.
· Your movement and activity within the website, which is aggregated with other information.
· For example, the website from which you came and the website to which you are going when you leave our website, how frequently you access the Services, the time you access the Services and how long you use them, whether you open emails or click the links contained in emails, whether you access the Services from multiple devices, interaction with email content, access times, error logs, and other similar information, and other actions you take on the Services. Information about files you download, domain names, landing pages, browsing activity, content or ads viewed and clicked, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, the URL that referred you to our Services.
· Location Related Information
· Location data generally, or with your consent, your precise GPS location.
Inferences drawn from any of the information identified above reflecting your preferences and characteristics.
Cookies & Technologies Used to Collect Information About You
We collect the above Personal Information directly and through the use of third parties. We collect this Personal Information by using certain technologies, such as cookies, web beacons, and other technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons. The use of these technologies by such third parties is subject to their own privacy notices and is not covered by this Privacy Notice, except as required by law.
Cookies (or browser cookies)
Cookies and similar technologies are small files of letters and numbers that we store on your web browser or the hard drive of your computer or mobile device. Cookies contain information that is transferred to the hard drive of your computer or mobile device and enable the website’s or service provider’s systems to recognize the user’s browser and capture and remember certain information.
Cookies may be sent to your browser’s temporary memory system to assist you in navigating during a particular session only, or a cookie can be sent to your hard drive to serve you better when you return to the website (for example, to recognize you when you return to the website, to save your password and to offer you customized content).
There are three types of cookies that we may use:
Most Internet browsers are automatically set up to accept cookies. However, if you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your Internet browser for instructions on how to block or delete cookies. Please note you may not be able to take advantage of all the features of our website, including any personalized features, if you delete or disable cookies.
You can set your browser to notify you when you receive a “cookie” giving you the opportunity to accept or refuse it. See “Help” in your browser. Deleting or not accepting cookies will not prevent you from accessing this website or participating on the website. However, if you do not employ the technology your navigation may be less convenient or personalized given the purposes for cookies.
You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
Some website browsers have incorporated “Do Not Track” features that send an automated signal to the websites that you visit using that browser. Currently, the Services do not recognize or respond to these signals. However, you can adjust your preferences regarding the data we collect using the tools and methods described above.
For more information on managing cookies, please go to www.allaboutcookies.org or http://www.aboutads.info which have further information about behavioral advertising and online privacy.
Web Beacons
Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). We also use these technical methods to analyze the traffic patterns, such as the frequency with which our users visit various parts of the Services. These technical methods may involve the transmission of information either directly to us or to a third party authorized by us to collect information on our behalf. Our Services may use retargeting pixels from Google, Facebook, and other ad networks. We may also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.
Analytics
Analytics are tools we use, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services, which Google may share with other services and websites who use the collected data to contextualize and personalize the ads of its own advertising network. Learn more about Google’s Privacy Notice here: https://policies.google.com/privacy?hl=en-US. You can opt out of having your activity on our Services made available to Google Analytics by installing the Google Analytics opt-out add-on for your web browser by visiting: https://tools.google.com/dlpage/gaoptout.
Mobile Application Technologies
If you access our website, app, and/or Services through a mobile device, we may automatically collect information about your device, your phone number, and your physical location.
By using our Services, you agree that we may contact you by calling or sending messages to your phone, including messages sent to your personal telephone device, i.e., “Mobile Push Notifications.” You can use the settings on your mobile device to enable or turn off mobile push notifications from us or Contact Us.
We may collect additional Personal Information about you from our affiliates, partners or vendors, and third-party websites and/or sources providing publicly-available information (e.g., from the U.S. Postal Service) to help us provide the Services to you, confirm, enhance, or supplement our existing information about you, help prevent fraud, maintain security, and for marketing, advertising and other business purposes.
The Personal Information we collect is covered by this Privacy Notice, and the information the third-party website collects is subject to the third-party website or the platform’s privacy practices. We encourage you to review the privacy statements of websites you choose to link to from Buffet Crampon so that you can understand how those websites collect, use, and share your Personal Information. Buffet Crampon is not responsible for the privacy statements or other content on websites outside of Buffet Crampon. You are responsible for reading those privacy statements on other third- party websites you access.
HOW WE USE YOUR PERSONAL INFORMATION
Buffet Crampon uses and processes your Personal Information for purposes that may include, but are not limited to, the following:
· Operate the ClariMate app and website and deliver the Services you have requested.
· Inform you of other products or services available from Buffet Crampon.
· Provide related products, promotions, newsletters, and information you request.
· Contact you via surveys to conduct research about your opinion of current Services or of potential new services that may be offered.
· Organize and provide you with competition opportunities.
· Respond to your inquiries and provide you with requested information and other communications, including by email, text, or chats, including customer support services.
· Personalize or customize your experience.
· Allow you to participate in interactive features when you choose to do so.
· Deliver location-based Services and comply with the territorial requirements and restrictions.
· Fulfill contracts we have with you.
· Maintain, improve, customize, or administer the Services, perform business analyses, or other internal purposes to improve the quality of our business, the Services, resolve technical problems, or improve security or develop other products and Services.
· Comply with our Terms & Conditions.
· Perform analytics for business purposes and business intelligence, including how Services are used so we can improve and expand upon them.
· Comply with any applicable laws and regulations and respond to lawful requests.
· Operate our business.
· For any other purposes disclosed to you at the time we collect your information and/or pursuant to your consent.
SHARING OF YOUR PERSONAL INFORMATION
Buffet Crampon does not sell or share your Personal Information to third parties for monetary or other valuable consideration as defined under the California Consumer Privacy Act. However, Buffet Crampon may share your Personal Information as set forth in this Privacy Notice and in the following circumstances:
· Third-Party Service Providers. We may share your Personal Information with third-party service providers or data processors that perform certain functions or services on our behalf (such as to host the Services, store or manage the data, perform analyses, provide customer service, or send communications for us). These third-party service providers will process this data only for purposes specified by us and will be bound by contract to meeting our obligations under applicable law.
· Third-party vendors that operate software platforms that enable us to provide our Services or inform you of our goods and products.
· Disclosure of Personal Information for Legal and Administrative Reasons. We may disclose your Personal Information without notice: (i) when required by law or to comply with a court order, subpoena, search warrant, or other legal process; (ii) to cooperate or undertake an internal or external investigation or audit; (iii) to comply with legal, regulatory, or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your Personal Information); (iv) to protect and defend the rights, property or safety of us, our subsidiaries and affiliates and any of their officers, directors, employees, attorneys, agents, contractors and partners, and users of the Services; (v) to enforce or apply our Terms & Conditions; and (vi) to verify the identity of the user of our Services.
· Safety and Security. We may share your Personal Information to protect the safety and security of our users and customers, to prevent fraud, abuse, or unauthorized activities, to protect the rights of property of us, third parties, you, or others, including enforcing the terms of our agreements.
· Business Purposes. To fulfill our everyday business purposes.
· With Your Consent. We may share Personal Information consistent with this Privacy Notice with your consent.
CONSUMER RGHTS FOR CERTAIN INDIVIDUALS BASED UPON WHERE YOU LIVE
If you are a user residing in an applicable jurisdiction that provides you certain data privacy rights, you may have the right to make a request regarding your Personal Information.
You may request to exercise the rights above by Contacting Us:
Email: privacymate@buffetcrampon.com
Address: Buffet
Crampon
7255 Salisbury Road, Suite #4
Jacksonville, FL 32256
Telephone: 904.821.0234
As required under applicable law, please note that we will take steps to verify your identity before granting you access to information or acting on your request to exercise your rights. We may require you to provide your email address to verify your identity in response to exercising requests of the above type. You will, therefore, need access to your email account to receive our communications necessary to process your request. Please make sure to check your spam inbox to ensure these important communications are not missed. We may limit our response to your exercise of the above rights as permitted under applicable law.
Designated Agent. You may designate an agent to make a request on your behalf. That agent must have access to your account in order for us to verify the request. You may make such a designation by providing the agent with written permission to act on your behalf. We will require the agent to provide proof of that written permission. As permitted by law, we may require you to verify your own identity in response to a request, even if you choose to use an agent.
Please note that we reserve the right to not delete your Personal Information if it is necessary to:
LINKS TO THIRD-PARTY WEBSITES
Buffet Crampon may occasionally provide links to sites operated by outside parties (“third-party websites”) that we believe may be of interest to you. Such links do not constitute an endorsement by us of those other websites, the content displayed therein, or the persons or entities associated therewith. We do not disclose your Personal Information to these third-party websites without obtaining your consent.
SECURITY OF YOUR PERSONAL INFORMATION
Buffet Crampon employs commercially reasonable measures as it relates to physical, electronic, and procedural safeguards to help protect your Personal Information. However, you should assume that no data transmitted over the Internet or stored or maintained by us or our third-party service providers can be 100% secure. Therefore, although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we do not promise or guarantee, nor should you expect, that your information or private communications will always remain private or secure. We do not guarantee that your Personal Information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Personal Information.
It is your responsibility to maintain the confidentiality of your log-in credentials and unique identifiers used to access the Services. You are also responsible for ensuring the accuracy of the Personal Information you submit to Buffet Crampon. Submitting inaccurate Personal Information or failing to maintain the accuracy of Personal Information that changes (for example, a change of email address) may disrupt your ability to use our Services, may affect the Services you receive from us, and may impact our ability to contact you. You can update your Personal Information at any time by logging into and visiting your user account page.
If you believe that your Personal Information has been accessed or acquired by an unauthorized person, promptly Contact Us at clarimate-usa@buffetcrampon.com so that necessary measures can quickly be taken.
CHILDREN
Buffet Crampon uses reasonable efforts not to collect, use, or disclose the Personal Information from children under the age of thirteen (13). The Services are not targeted at children, and children may not register for any of the Services.
DATA RETENTION AND DISPOSAL
Buffet Crampon will retain your Personal Information for as long as needed to provide you with our Services. Buffet Crampon will also retain and use your Personal Information as necessary to comply with our legal obligations, including any applicable rules on statute of limitations, any relevant litigation, or regulatory investigations, to enable us to defend or bring potential legal claims, resolve disputes, enforce our agreements, and in accordance with our routine recordkeeping that considers the duration of your use of our Services. We are under no obligation to store Personal Information indefinitely. Buffet Crampon retains Personal Information for specified periods according to the processing activities for which such Personal Information is being carried out. We disclaim any liability arising out of, or related to, the disposal of your Personal Information.
DATA STORAGE AND TRANSFERS
We operate in the United States and around the world. Your Personal Information may be transferred to and processed in any country where we have offices or in which we engage service providers or licensed independent contractors. These countries may be outside the United States and may have different data protection laws than in the United States.
If we transfer your Personal Information to third parties as stated in this Privacy Notice that are located outside the U.S., we will apply appropriate safeguards to protect your Personal Information and comply with applicable laws. If you have questions about how we transfer your Personal Information, please Contact Us.
FURTHER INFORMATION
If you have any questions about anything in this Privacy Notice, or about collection of Personal Information, please Contact Us:
Email: clarimate-usa@buffetcrampon.com
Address: 7255
Salisbury Road, Suite #4
Jacksonville, FL 32256
Last Updated: July 29 2025